These terms are effective
as of February 13, 2015.
PAYMENT OPTION
· PayPal
The
Customer shall bear any fees resulting from a PayPal payment
in addition to the final price and the delivery and shipping costs.
For additional information on Bank Transfer, please contact Marley’s Online Boutique at info@marleysonlineboutique.com.
SHIPPING
All orders are usually shipped within 3
business days after the order has processed unless the item is backordered.
Remember, Custom Orders can take from up to 30 business days to ship.
In the case where the item is NOT
available to ship within its specified time frame, you will be contacted via
the e-mail address you have provided to determine how we should proceed with
your order.
We ship our products anywhere in the
United States, and Internationally. Orders outside of the United States do not
qualify for Free Shipping.
Marley’s Online Boutique has no
control, over duties or customs fees and we do not pay those fees. Any
duties, taxes and/or customs fees will be your responsibility. If you are
unsure about them please check with your country for this information.
Delivery times are
determined based on the method of shipping and the destination chosen when
items are purchased. Ground shipping carriers that we may use at our discretion
include U.S. Postal Services.
You also have the option,
if desired, to choose expedited services for an additional charge. Expedited
services are carried out at the time of shipment, which means we have to
prepare the item for shipment and then it will be shipped via an expedited
Service of your choosing.
Since all orders are shipped ground,
(unless otherwise specified), we will always try to have a tracking number
available for you to track your order with. We will forward the tracking number
to the e-mail address you provided at the time you placed your order. If no
e-mail address is provided, we will not be able to provide you with a tracking
number.
When the carrier has delivered the
products to your location, (this is determined by seeing that the tracking
information has a "delivered" status), Marley’s Online Boutique
cannot be held liable or responsible for lost, stolen, or damaged goods. As
stated below, the Purchaser must contact the local shipper's office in your
city or town to report the problem and follow the proper claim procedures. Once
you have done so, let us know the claim number they have provided to you.
Products ordered that are not
deliverable due to incorrect addresses provided or if the person placing the
order has moved or is moving and has not contacted us with the update or if the
carrier is unable to make contact with the recipient in order to deliver
ordered products or if the shipment is refused at delivery without prior
notification to Marley’s Online Boutique, will be charged for all shipping
charges and restocking fees (15%) incurred by us. These charges include the
shipping to the provided address and the return charges to our facility and any
applicable restocking fees (15%). The maximum credit that will be processed in
this scenario is the original price charged minus the to and from shipping
charges incurred, minus restocking fees.
PLEASE MAKE SURE YOU ALWAYS REVIEW YOUR
SHIPMENT FOR DAMAGE WITHIN 24 HOURS OF RECEIVING YOUR PRODUCT!! If items are
damaged in shipping, the PURCHASER must contact the shipping company within 24
hours of receipt to submit a claim for the damage. Also, please contact Marley’s
Online Boutique to let us know you have submitted a claim with the carrier.
We offer Free Shipping on orders from $ 100.00
Please contact Marley’s Online Boutique
at info@marleysonlineboutique.com for additional questions.
© 2014 Marley’s Online Boutique. All Rights Reserved.